Catering Industry Solutions
Provide full-process customer operation services for catering enterprises; services cover "marketing notifications, queue waiting notifications, member fission, coupon collection"
行业场景
Provide one-stop customer dining operation services
One-stop catering industry solutions to help catering enterprises achieve digital operation and serve a wide range of customers
Dependent on customer initiative
To get customers to use online catering services, rely on customers actively following official accounts
Difficult member conversion
The steps to register as a member are cumbersome, and the member conversion rate is low
Missing on-site calls
Customers must wait at the store for calls, and may miss on-site call notifications
Untimely customer care
Untimely care at key nodes leads to low customer evaluation of dining experience
方案能力
用通讯能力覆盖关键业务节点
Direct catering service
Using 5G standard rich media communication technology, catering interactive services and activity information can reach customers directly without requiring them to follow official accounts or use other apps
Customer base accumulation
Non-member users can quickly become members through multi-path guidance, helping merchants accumulate customer base
Key node care
Provide timely care at key nodes such as holidays and post-meal follow-ups, and promote repeat visits with preferential feedback
Direct call queuing
Call messages are sent directly to customers' phones via SMS, eliminating the need for on-site queuing. Users can complete reservations with one click, and merchants can monitor dining traffic in real time
USER JOURNEY · 用户旅程
Better communication at every stage of the customer journey
按业务阶段组合短信、语音、认证等能力，让关键节点触达更稳、转化更可预期。
Protect customer accounts
Protect customer accounts and information from fraud at all stages from registration to purchase
本阶段关键动作
Provide additional security protection for shoppers when using the platform to prevent fraud and account takeover. Implement two-factor authentication to verify identity through preferred channels such as SMS, chat apps, voice, push notifications, or mobile identity.
Reduce user input burden during registration and purchase processes through smart forms and pre-fill functionality.
