E-commerce Industry Solutions
Build a refined marketing system based on omnichannel sources, conduct detailed profiling of target user groups, help enterprises analyze user characteristics and habits during specific periods, and achieve precision marketing
行业场景
Empower the E-commerce Industry, Ignite a New Journey of Operational Refinement Transformation
Customer acquisition, real-person authentication, convenient login, marketing, fraud detection, full-process order information reach
Imprecise Marketing
Want to conduct e-commerce marketing promotions but lack accurate customer profiling
Difficulty in Marketing Effect Statistics
Need to track marketing effectiveness, but regular SMS cannot track conversion results
Untimely Customer Care
Untimely care at various shopping stages leads to poor customer experience and customer churn
System Instability During Peak Promotion Periods
High volume of SMS sent during promotions, poor system stability and channel reliability
方案能力
用通讯能力覆盖关键业务节点
5G Interactive Marketing
Among the first in the industry to introduce 5G rich media SMS interaction capabilities, empowering e-commerce enterprises to enhance customers' online shopping experience, thereby achieving higher marketing conversion rates.
Regional Marketing
Select target audiences through number attribution, identify people from different cities and tier-N cities, create different SMS copy for different groups to improve conversion effectiveness.
Full-process Order Care
Send payment reminder SMS, payment care, logistics care, refund care and other messages through API integration, improving order conversion rates and customer experience.
Promotional Activities
Screen valuable user groups, communicate promotional activity information to customers, effectively reach target audiences, quickly attract returning members to revisit and shop, improving campaign effectiveness.
USER JOURNEY · 用户旅程
Better Communication at Every Stage of the Customer Journey
按业务阶段组合短信、语音、认证等能力，让关键节点触达更稳、转化更可预期。
Improve Security and Customer Trust
Simplify customer identity verification and processes
本阶段关键动作
Use two-factor authentication to quickly and reliably secure customer accounts through their preferred channels anywhere in the world.
Use two-factor authentication to quickly and reliably secure customer accounts through their preferred channels anywhere in the world.
Using number anonymization can effectively protect user privacy and prevent personal information leakage.
