Gaming Industry Solutions
Reach players throughout their entire lifecycle, use newcomer gifts to improve new player conversion, targeted user activation to enhance user engagement, and increase player recognition and loyalty to the game
行业场景
Refined Player Operations to Enhance Player Engagement
Full lifecycle reach, newcomer gifts improve new player conversion, targeted user activation enhances player recognition and loyalty to the game
Traffic Dividend Has Ended
High cost of acquiring new customers, severe drop-off during registration and login
Few New Players
Inadequate new product launch notifications, low participation, unsatisfactory event results
Unable to Receive Verification Codes
Blacklisted numbers cannot receive verification code SMS, unable to complete registration
High Risk of Player Account Theft
High account security level requirements, high risk of player account theft
方案能力
用通讯能力覆盖关键业务节点
Activate Existing Users
During new product launches and holiday events, use super SMS to activate existing users.
Recharge and Consumption Notifications
Notify players of successful recharges or in-game consumption, making players feel the game is interacting with them at all times and enjoying the feeling of being valued.
Complaint Handling Feedback
Handle game complaints and respond to suggestions. During operations, it's inevitable to encounter various player complaints or claims. Send updates on player opinions and suggestions at any time to soothe player emotions and highlight professionalism.
Holiday and Birthday Wishes
Send holiday or birthday wishes plus gifts to game members. Holiday SMS messages deepen the brand image and enhance players' trust, and can also include game gift redemption codes in the SMS to give game gifts.
USER JOURNEY · 用户旅程
Better Communication at Every Stage of the Customer Journey
按业务阶段组合短信、语音、认证等能力，让关键节点触达更稳、转化更可预期。
Improve Security and Customer Trust
Number anonymization to enhance user security, simplify customer identity verification and processes
本阶段关键动作
Provide additional security protection for shoppers when using the platform to prevent fraud and account takeover. Implement two-factor authentication to verify identity through preferred channels such as SMS, chat apps, voice, push notifications, or mobile identity.
Ensure users understand the platform's security features and privacy protection measures through clear communication.
Protect user accounts from unauthorized access and potential security threats by implementing strong password policies and regular security audits.
