Every call — answered, understood, and recorded
AI Contact Expert handles inbound calls and outbound follow-ups with AI, so your business runs phone operations reliably and frees your team for higher-value work.
Get started quickly and free, for any industry and size.
Three reasons to choose AI Contact Expert
Inbound & outbound, covered
AI inbound reception + proactive AI outbound in one voice hub — pre-sales, service and follow-up, nothing missed.
Accurate & dependable
Domain model + knowledge base + hallucination control; answers only from facts, transfers to a human when unsure.
More valuable over time
Every call recorded, transcribed and summarized into analyzable business data — turning calls from cost into asset.
Built for your phone scenarios, any industry
Less phone load, more focus on guests
AI takes booking and inquiry calls — no misses after hours or at peak.
Most calls automated
AI first-touch + smart transfer
Common and after-hours calls answered by AI, auto-logged and shared with the team.
Quality with fewer staff
Never miss a call on site
AI receives calls during field work and logs intent; call back efficiently afterward.
Near-zero lost leads
Human-AI window, scaled efficiency
AI triages and first-answers; complex cases to humans; multi-site calls managed together.
Lower operating cost
Answer → Execute → Record & analyze
One-stop phone operations
AI answers
Auto-answers calls and understands content with high-accuracy speech recognition, including business etiquette and jargon.
Accurate execution
Books, answers, transfers and dispatches by your rules — acting after understanding intent.
Record & analyze
Calls auto-transcribed and summarized, visualized and traceable — a basis for improvement.
Turn call data into decisions
Every call is auto-transcribed, analyzed and visualized — volume trends, AI auto-answer rate, satisfaction and transcription accuracy at a glance.
Explore insights →Call volume trend
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AI auto-answer rate
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Satisfaction
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Transcription accuracy
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Hallucination control — grounded answers
AI hallucination means generating false or wrong info. We use a domain model + enterprise knowledge base to reduce this risk at the root, keeping responses controllable, trustworthy and traceable.
Domain model
Trained on business scenarios to cut wrong answers at the source.
Knowledge base
Answers only from your official information, never made up.
Transfer when unsure
Auto-transfers to a human when the AI can't answer accurately.
Continuous monitoring
Conversations monitored in real time; anomalies corrected.
Used across industries
Finance, e-commerce, education, med-aesthetics, dental, retail, automotive, fin&tax, going-global
Call the demo line to try AI reception
Dial the demo number to experience how the AI answers, understands and responds.
Try: AI voice dialog · intent capture · booking / cancel, etc.
Demo subject to the Personal Information Processing Rules.
FAQ
Can I keep my existing number? +
Yes. Numbers from China Telecom / Mobile / Unicom can be forwarded directly — no need to change your number.
Is setup hard? +
No expertise needed. AI-guided setup, live in ~1 minute; a number is issued automatically after sign-up.
Will the AI make things up? +
With built-in hallucination control, the AI answers only from your official info, transfers when unsure, and every call is traceable.
Does it support outbound? +
Yes. Wangcai · AI Outbound handles follow-ups, notifications, satisfaction and lead screening, with compliance & rate control.
Start with AI Contact Expert today
Up to 30 calls free, no credit card, start at zero.